Customer Service Officer (Part-Time)
--Robot Institute of Hong Kong--
Robot Institute of Hong Kong is a market leader in STEAM education and educational technology, dedicated to providing innovative educational solutions for schools and institutions. Our services cover STEAM education courses, advanced teaching hardware and online learning platforms, and we have partnered with many well-known international brands, including Discovery Education, VEX Robotics, Unitree, etc. We are ISO9001:2018 certified, a TQUK approved centre and a Cambridge International School. We also organise Hong Kong's largest international robotics competition, ROBOFEST, providing students with the opportunity to compete in global technology competitions.
Our latest courses include quadruped robot technology (Unitree quadruped robot), artificial intelligence (AI), Internet of Things (IoT) and low-altitude drone technology, bringing students the latest technology education experience.
Responsibilities
Responsible for the daily operations of the teaching center on Saturdays and Sundays, including assisting with class arrangements, handling parent inquiries, and providing immediate support. Perform administrative tasks and basic clerical duties to ensure smooth class operations. Maintain good communication with parents and instructors, deliver quality service, and uphold the professional image of the teaching center.